Privacy Policy

Who is the data controller for this website?

What information do we use and how do we use it?
- 1.Information you provide us
- 2.Website useage information
- 3.IP addresses
- 4.Cookies
- 5.Javascript

Disclosure of information

Linking to other websites

This statement was last updated on 16 September 2008

We are committed to protecting the privacy of all personal information that you voluntarily provide to us during your visits to this website. This privacy policy explains what personal information may be collected from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy.

Who is the data controller for this website?

The data controller for this website is CIOTEK Limited, The Warner Building, Sterry Road, Gowerton, Swansea SA4 3BW

What information do we collect and how do we use it?

You are not required to register or submit any personal information to use this website. Any information you submit is voluntarily given. Depending on which website facilities you use, you will be invited to submit five different types of information. The types of information and uses are explained below.

1. Information you provide us

We do not collect or process any information that you provide for specific purposes. This includes email addresses or name and contact information.

You will need to provide information about yourself when you use certain site facilities, including the following:

• "Email this page" - the email address you type is not retained by us.
• "Feedback" - you are asked to give an email address only if you want a reply to your feedback. This address is forwarded to the relevant contact along with your feedback and is not retained on the website.
• "Order a publication" - this address is passed to the organisation which manages our publications distribution and is used by us to ensure that you receive publications you have ordered.
• "Contact us" - you will be asked for contact information if you request a call from ourselves in respect to some of our chargeable services.
• "Find Contacts" - you will be asked to type your postcode into the search box for the purposes of the search.
• "Event Bookings" - we will record the details of your transaction to ensure the fulfilment of your order.

2. Website usage information

We receive and store certain information whenever you interact with us. We collect website usage information from a number of sources:

• Our web server.
• URLs passed to us when you enter our site.
• "Tags" placed in web pages that send information to us or our processors. Some tags run a small piece of javascript on your machine (see below for more on javascript).
• Some information entered by you on forms on the website. In web usage information where information is entered by a user who has not logged in, truncated postcodes (excluding the last two characters) and telephone area codes may be used to measure regional demographics, but are not traceable back to you.
• A selection of Internet service providers.
• A selection of search engine companies.
• IP addresses.
• Cookies.

We collect web usage information during your visits to our site including information on the date, time, page viewed or searched for, publications ordered, guides printed, tools used, subscriptions and referrals made and other information relating to your browsing activity on our website. We may also use web usage information to create statistical data regarding the use of our website. We may then use or disclose that statistical data to others for marketing and strategic development purposes, but no individuals will be identified in such statistical data.

We collect web usage information to help us:

• assess the effectiveness of marketing campaigns
• develop and deliver services and information that better meet your needs
• improve the relevance of the events, services and products which we believe to be important to you, where you have consented to be contacted for such purposes

3. IP Addresses

We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

4. Cookies

Cookies are small files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie often includes an anonymous unique identifier. Cookies do not damage your computer. Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You do not have to accept cookies. You can decide if you want to accept cookies by changing the settings on your browser to either accept all cookies, reject all cookies, or notify you when a cookie is set. Switching off cookies will still allow you to view the majority of content on our site, although it may restrict your use of our interactive tools.

There are two types of cookie. Persistent cookies remain on your computer for a specified time. We use persistent cookies to;

• identify that a user has returned for statistical analysis
• collect information for use as described above.

Session-specific cookies are deleted when you leave the website. We use session-specific cookies to:

• hold the information given while using an interactive tool on the website
• hold your details when you are logged into the site
• hold your search criteria while you are carrying out a search of the website
• collect information for use as described above

5. Javascript

We use Javascript, a simple web scripting language, for interaction with users. We also employ it to collect web usage information for the purposes described above.

Disclosure of information

Upon request, we may disclose information to government bodies and law enforcement agencies for their enforcement purposes. We may also disclose information provided by you to other third parties where this is necessary for the purposes set out in this privacy policy. We will only disclose information about you to others where the law allows. We will not sell, rent or disclose your information to any third parties other than those set out in this privacy policy without your consent. We do not collect or transfer any personal information except as described above.

Linking to other websites

This website contains links to many private and government and non-government websites. We do not plan to submit anonymous visit or session information to other websites for the web usage information purposes described above. The operators of other sites may collect information from you which will be used by them in accordance with their own data protection policy.

This privacy policy applies only to our website. We are not responsible for the privacy practices within any other websites. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on any other website that you visit.